Proofio

Account & data deletion

Proofio users can request deletion of their app account and associated account data. This page is for Proofio account deletion requests.

Request deletion

Email jerry@tradesmatepro.com from the email address used for your Proofio account, and include the words "Proofio account deletion request" in the subject line.

Email deletion request

What is deleted

When a valid request is processed, Proofio deletes the app account and account data associated with that account, including account profile, subscription status records, and device-session records stored for account access control.

Local device data

Proofio stores inspections, photos, drafts, exported reports, and preferences locally on your device. Account deletion does not automatically remove files that remain only on a device. You can remove local data by deleting it in the app or uninstalling the app from the device.

Subscriptions

If you have an active Google Play subscription, cancel it in Google Play before requesting account deletion. Deleting a Proofio account does not cancel a Google Play subscription.

Processing

Proofio will review deletion requests and complete valid requests within a reasonable time. Some records may be retained where required for security, fraud prevention, payment records, legal obligations, or dispute handling.